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CentrixDial

Bahrain · NBR VAT-ready · Benefit payments

Call center software and Odoo ERP in Bahrain

CentrixDial call center software and Odoo ERP implementation for Bahrain businesses: Arabic and English call flows, Odoo configured for NBR VAT at 10%, and Benefit and BenefitPay payment integration. Delivered remotely by the team that has served the GCC since 2013.

A caller choosing Arabic or English, then Billing, joining the billing queue and reaching an agent who already sees the customer details

Bahrain services

Call center software and Odoo ERP built for Bahrain

Bahrain is the GCC’s banking and fintech hub. We configure CentrixDial and Odoo to match that level of financial rigor.

Call center software

CentrixDial, our own cloud and on-premises call center software, with Arabic and English IVR, predictive dialing, AI voice agents and Odoo integration.

Odoo ERP implementation

Full-cycle Odoo deployment configured for Bahrain, with the chart of accounts, NBR VAT at 10% and Benefit and BenefitPay integration set up from day one.

NBR VAT configuration

Bahrain raised VAT from 5% to 10% in 2022. We configure Odoo’s tax engine with the correct fiscal positions, zero-rated categories and an NBR-compliant filing structure.

Benefit and BenefitPay integration

Connect Odoo to Benefit, Bahrain’s national payment network, alongside BenefitPay, Visa and Mastercard for local and card-not-present payments.

Banking-grade reporting

Financial reporting and reconciliation built for Bahrain’s banking hub, where audit readiness and CBB compliance expectations are high.

Data migration and support

Move from Tally, QuickBooks, SAP or legacy systems, with remote implementation and ongoing support from our Kuwait team.

Industries

Industries we serve in Bahrain

  • Banking and financial services
  • Fintech and payment services
  • Manufacturing (aluminum and industrial)
  • Logistics and free zones
  • Real estate and property management
  • Hospitality and tourism
  • Retail and POS chains
  • Professional services

How we deliver

Remote delivery, regional accountability

Kuwait headquarters

Odoo-certified consultants (v19 & v18) and the CentrixDial team run your Bahrain project remotely, backed by 50+ Odoo implementations since 2013.

Dubai office nearby

Our UAE office puts a team a short flight from Bahrain for any work that genuinely needs to be on site.

Same platform, same support

Bahrain clients get the same CentrixDial and Odoo platform, process and support as our Kuwait clients.

FAQ

Bahrain: FAQs

Does CentrixPlus have an office in Bahrain?

Not yet. Bahrain is served remotely from our Kuwait headquarters, the team behind 50+ Odoo implementations since 2013, and we also have an office in Dubai for regional coverage. Bahrain projects get the same platform, process and support as our Kuwait clients.

Is Odoo configured for Bahrain’s 10% VAT?

Yes. Bahrain’s National Bureau for Revenue (NBR) raised the standard VAT rate from 5% to 10% in January 2022. We configure Odoo’s tax engine, fiscal positions and chart of accounts to NBR requirements, including zero-rated and exempt categories.

Can Odoo integrate with Benefit or BenefitPay?

Yes. We integrate Odoo with Benefit, Bahrain’s national electronic payment network, and BenefitPay for mobile payments, alongside Visa and Mastercard, so accounting and CRM stay in step with every transaction.

What call center software do you offer in Bahrain?

CentrixDial, our own cloud and on-premises call center software, delivered remotely with the same Arabic and English IVR, predictive dialing and Odoo integration we deploy for clients in Kuwait and the UAE.

How does remote delivery work for a Bahrain-based business?

Discovery, configuration, training and go-live run over video calls and remote sessions, with a project manager in Kuwait or Dubai coordinating the timeline. Bahrain is a short flight from both offices for any on-site work a project genuinely needs.

Plan your Bahrain call center.

Book a demo of CentrixDial with your own call flows, and talk to us about Odoo for your Bahrain business.