Call center software
CentrixDial, our own cloud and on-premises call center software, with Arabic and English IVR, predictive dialing, AI voice agents and Odoo integration.
Saudi Arabia · ZATCA Phase 2 · 15% VAT
Call center software and Odoo ERP in Saudi Arabia
CentrixDial call center software and Odoo ERP implementation for Saudi businesses: Arabic and English call flows, ZATCA Phase 2 e-invoicing, 15% VAT, and Mada and STC Pay integration. Delivered remotely by the team that has served the GCC since 2013.
Saudi Arabia services
Call center software and Odoo ERP built for Saudi Arabia
The GCC’s largest economy runs on strict e-invoicing and VAT rules. We configure CentrixDial and Odoo to meet that bar from day one.
Odoo ERP implementation
Full-cycle Odoo deployment configured for Saudi Arabia, with the chart of accounts, 15% VAT and Arabic-first configuration for Riyadh, Jeddah, Dammam and beyond.
ZATCA Phase 2 e-invoicing
Odoo’s Saudi localization supports ZATCA Phase 2 (Fatoora): UBL XML invoices, QR codes, hash chaining and integration with ZATCA’s government endpoints.
Mada and local payment integration
Connect Odoo to Mada, Saudi Arabia’s national payment network, alongside STC Pay, HyperPay and PayTabs for e-commerce and POS payments.
GOSI and Mudad payroll
Payroll configured for Saudi labor law, including GOSI social insurance contributions, Mudad wage protection and end-of-service calculations.
Giga-project and contractor accounting
Project costing and contractor management for Saudi Vision 2030 giga-projects such as NEOM and Red Sea, and the wider construction and industrial pipeline.
Industries
Industries we serve in Saudi Arabia
- Retail and POS chains
- Manufacturing and industrial
- Construction (Vision 2030 giga-projects)
- Healthcare and medical clinics
- Logistics and supply chain
- Oil and gas services
- Real estate and property
- Professional services
How we deliver
Remote delivery, regional accountability
Kuwait headquarters
Odoo-certified consultants (v19 & v18) and the CentrixDial team run your Saudi project remotely, backed by 50+ Odoo implementations since 2013.
Dubai office nearby
Our UAE office puts a team a short flight from Riyadh and Jeddah for any work that genuinely needs to be on site.
Same platform, same support
Saudi clients get the same CentrixDial and Odoo platform, process and support as our Kuwait clients.
FAQ
Saudi Arabia: FAQs
Does CentrixPlus have an office in Saudi Arabia?
Not yet. Saudi Arabia is served remotely from our Kuwait headquarters, the team behind 50+ Odoo implementations since 2013, and we also have an office in Dubai for regional coverage. Saudi projects get the same platform, process and support as our Kuwait clients.
Does Odoo support ZATCA Phase 2 e-invoicing?
Yes. CentrixDial works with Odoo, whose Saudi localization supports ZATCA Phase 2 (Fatoora) e-invoicing: UBL XML invoices, QR codes, cryptographic hash chaining and integration with ZATCA’s government endpoints. Phase 2 is mandatory for VAT-registered Saudi businesses.
How is Saudi Arabia’s 15% VAT handled in Odoo?
Saudi Arabia raised VAT to 15% in 2020, the highest rate in the GCC. We configure Odoo’s tax engine with the correct fiscal positions, zero-rated exports, exempt categories and reverse-charge handling for intra-GCC B2B transactions.
Can Odoo handle GOSI and Mudad payroll requirements?
Yes. Our payroll setup covers GOSI social insurance contributions, Mudad wage protection compliance and Saudi end-of-service calculations, connected to Odoo’s HR and accounting modules.
What call center software do you offer in Saudi Arabia?
CentrixDial, our own cloud and on-premises call center software, delivered remotely with the same Arabic and English IVR, predictive dialing and Odoo integration we deploy for clients in Kuwait and the UAE.
How does remote delivery work for a Riyadh or Jeddah-based business?
Discovery, configuration, training and go-live run over video calls and remote sessions, with a project manager in Kuwait or Dubai coordinating the timeline. Saudi Arabia is a short flight from both offices for any on-site work a project genuinely needs.
Plan your Saudi call center.
Book a demo of CentrixDial with your own call flows, and talk to us about Odoo for your Saudi business.