Call center software
CentrixDial, our own cloud and on-premises call center software, with Arabic and English IVR, predictive dialing, AI voice agents and Odoo integration.
Oman · 5% VAT · Logistics and ports
Call center software and Odoo ERP in Oman
CentrixDial call center software and Odoo ERP implementation for Oman businesses: Arabic and English call flows, Odoo configured for 5% VAT, and ERP ready for logistics and port operations. Delivered remotely by the team that has served the GCC since 2013.
Oman services
Call center software and Odoo ERP built for Oman
From Duqm and Sohar port logistics to Oman Vision 2040 diversification, we configure CentrixDial and Odoo around how Oman businesses operate.
Odoo ERP implementation
Full-cycle Odoo deployment configured for Oman, with the chart of accounts, 5% VAT and Arabic-first configuration for Muscat, Salalah and Sohar.
Oman VAT configuration
Oman introduced VAT at 5% in April 2021. We configure Odoo’s tax engine with the correct fiscal positions, zero-rated categories and a filing structure that meets Oman Tax Authority requirements.
Logistics and port operations
Warehouse, fleet and freight setups built around Oman’s Indian Ocean logistics position, Duqm and Sohar port operations, and cross-border freight.
Local payment integration
Connect Odoo to OmanNet, Thawani and local bank payment gateways for easy reconciliation across retail, hospitality and services businesses.
Data migration and support
Move from Tally, QuickBooks, SAP or legacy systems, with remote implementation and ongoing support from our Kuwait team.
Industries
Industries we serve in Oman
- Logistics and port operations
- Tourism and hospitality
- Manufacturing and industrial
- Fisheries and agriculture
- Government and public sector
- Retail and POS chains
- Construction and contracting
- Professional services
How we deliver
Remote delivery, regional accountability
Kuwait headquarters
Odoo-certified consultants (v19 & v18) and the CentrixDial team run your Oman project remotely, backed by 50+ Odoo implementations since 2013.
Dubai office nearby
Our UAE office puts a team a short flight from Muscat for any work that genuinely needs to be on site.
Same platform, same support
Oman clients get the same CentrixDial and Odoo platform, process and support as our Kuwait clients.
FAQ
Oman: FAQs
Does CentrixPlus have an office in Oman?
Not yet. Oman is served remotely from our Kuwait headquarters, the team behind 50+ Odoo implementations since 2013, and we also have an office in Dubai for regional coverage. Oman projects get the same platform, process and support as our Kuwait clients.
Is Odoo configured for Oman’s 5% VAT?
Yes. Oman introduced VAT at a standard 5% rate in April 2021, in line with the GCC framework. We configure Odoo’s tax engine, fiscal positions and chart of accounts to Oman Tax Authority requirements, including zero-rated and exempt categories.
Can Odoo handle Oman’s logistics and port sector?
Yes. We configure Odoo’s inventory, warehouse and fleet modules for freight forwarding and logistics, a natural fit for Oman’s Indian Ocean position and the Duqm and Sohar port developments central to Oman Vision 2040.
What call center software do you offer in Oman?
CentrixDial, our own cloud and on-premises call center software, delivered remotely with the same Arabic and English IVR, predictive dialing and Odoo integration we deploy for clients in Kuwait and the UAE.
How does remote delivery work for a Muscat-based business?
Discovery, configuration, training and go-live run over video calls and remote sessions, with a project manager in Kuwait or Dubai coordinating the timeline. Muscat is a short flight from both offices for any on-site work a project genuinely needs.
Plan your Oman call center.
Book a demo of CentrixDial with your own call flows, and talk to us about Odoo for your Oman business.